VelWins Casino Cookies Policy

At Vel Wins Casino, we are committed to transparency about how we collect and use data from visitors to our website at velwins.pro. This Cookies Policy explains what cookies are, how we use them, what types we deploy, and the choices available to you regarding their use. By continuing to browse and use our platform, you agree to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether a desktop computer, smartphone, or tablet — when you visit a website. At VelWins Casino, we use cookies and similar tracking technologies to help us recognise your browser, remember your preferences, and improve your overall experience on our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to personal data we hold about you.

Similar technologies we may use include web beacons, pixel tags, local storage objects, and session identifiers. Throughout this policy, all of these are collectively referred to as "cookies" for simplicity.

Why We Use Cookies

Our Vel Wins platform uses cookies for a number of legitimate and essential purposes. Without certain cookies, our website simply could not function properly. We also use cookies to improve performance, understand how users interact with our services, and deliver relevant content and promotions to you.

• To ensure the secure operation of your account and maintain your login session
• To remember your language preferences and currency settings
• To analyse traffic and user behaviour across our site
• To support responsible gambling tools and session management features
• To deliver personalised promotions, including information about our welcome bonus package and active tournaments
• To detect and prevent fraudulent activity and ensure regulatory compliance
• To measure the effectiveness of our marketing campaigns

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our VelWins Casino website to function. Without them, core services such as account authentication, payment processing, and session security would not be possible. We do not require your consent to place these cookies, as they are technically necessary for the operation of the site. They are activated when you perform actions such as logging in via the velwins login page or making a deposit.

Functional Cookies

We use functional cookies to remember choices you make on our site, such as your preferred language (English, Portuguese, or Greek), your display settings, and whether you have accepted our terms and conditions. At VelWins, we want every visit to feel seamless and personalised, and functional cookies allow us to deliver that experience consistently.

Analytics and Performance Cookies

Our Vel Wins team uses analytics cookies to understand how visitors use our website — which pages they visit most, how long they stay, and where they navigate from. This data helps us improve the structure, content, and performance of velwins.pro. These cookies collect aggregated and anonymised information, meaning they do not directly identify individual users.

We may use third-party analytics providers such as Google Analytics as part of this process. These providers may set their own cookies subject to their own privacy policies.

Marketing and Targeting Cookies

We may place marketing cookies to show you relevant advertisements and promotions both on our platform and on third-party websites. Our VelWins Casino partners and advertising networks may also set cookies to help us measure the reach and effectiveness of campaigns. These cookies track browsing activity across different sites to build a profile of your interests.

If you arrived at VelWins Casino via a velwins promo code link or an affiliate referral, cookies may be used to attribute that visit correctly and ensure any applicable offers are applied to your account.

Session Cookies

Session cookies are temporary cookies that are deleted from your device once you close your browser. At Vel Wins Casino, we use session cookies to maintain the continuity of your visit — for example, keeping your game session active or retaining items in a selection queue. These are strictly temporary and leave no lasting trace once your browser session ends.

Persistent Cookies

Unlike session cookies, persistent cookies remain on your device for a set period of time or until you manually delete them. Our VelWins platform uses persistent cookies to recognise returning visitors, remember login preferences, and maintain the relevance of personalised content over multiple visits.

Third-Party Cookies

We work with a range of trusted third-party providers — including game studios, payment processors, and analytics platforms — who may set their own cookies when you interact with content embedded on or linked from velwins.pro. At Vel Wins Casino, we do not control the cookies set by these third parties, and we recommend reviewing their individual privacy and cookie policies for full transparency.

Third parties whose technologies may be active on our site include, but are not limited to, game providers such as Pragmatic Play and NetEnt, payment facilitators, and marketing partners. These third-party cookies are governed by the respective companies' own policies.

Managing and Controlling Your Cookie Preferences

You have the right to manage your cookie preferences at any time. At VelWins, we respect your right to control how your data is used, and we provide several ways to adjust your cookie settings:

• Browser settings: Most browsers allow you to block or delete cookies through their settings menu. Please refer to your browser's help documentation for specific instructions.
• Cookie consent tool: When you first visit velwins.pro, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies.
• Opt-out tools: For analytics cookies, you may use tools such as the Google Analytics Opt-Out Browser Add-on. For marketing cookies, you can opt out via industry opt-out portals such as the Network Advertising Initiative.

Please note that disabling certain cookies may affect your ability to use some features of our Vel Wins platform, including smooth account access through the velwins login page, preference retention, and promotional offers.

Cookies and Responsible Gambling

Our VelWins Casino uses cookies as part of our responsible gambling infrastructure. Session-based and functional cookies help us monitor activity within your account, apply self-exclusion settings, enforce deposit limits, and ensure that gambling tools you have activated remain in effect throughout your session. These cookies are strictly necessary for fulfilling our regulatory obligations under our licence from the Curaçao Gaming Authority (licence number OGL/2024/112/0974).

Legal Basis for Cookie Use

We operate velwins.pro under the authority of Fortuna Games N.V., registered at Seru Loraweg 17 C, Willemstad, Curacao (registration number 162413). Our EEA representative is Deltaprime Limited, Angelou Terzaki 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus (registration number HE 444864). The legal bases on which we rely for cookie use include your consent (for non-essential cookies) and our legitimate interests in operating a secure and functional gambling platform (for strictly necessary cookies).

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. At Vel Wins Casino, we will notify you of significant changes by updating the policy on this page. We recommend reviewing this document periodically to stay informed of how we use cookies.

Contact Us

If you have any questions about our use of cookies or this policy, our VelWins support team is available to assist you around the clock. You can reach us via:

• Email: support@velwins.pro
• Phone: +35725654149
• Live Chat: Available 24/7 on velwins.pro

We take your privacy seriously and are committed to ensuring that your experience at Vel Wins Casino remains transparent, secure, and fully compliant with applicable data protection regulations.